Account Billing
Invoices
You can find your invoices for Sessions Health under Account Settings > Billing. Customers are emailed their invoices each month on the recurring day of when they first signed up.
Late Payments
If an account payment fails, the account owner receives an email notification. We retry failed payments for 7 days. After 7 days we'll automatically cancel the account. Once the account is cancelled, there is a 30 day period to access the account until it's closed. Once closed, the account is inaccessible, but is maintained for another 30 days. During this period, you can contact Sessions Health Support to reactivate the account or obtain the data. After this period expires, the account and data is permanently removed and can no longer be restored.
Pricing
Current pricing information can be found on our Pricing Page. We offer a 30-day free trial. Additionally, we offer a Freemium plan for any account with 1 practitioner and no more than 3 active clients.
Frequently asked questions
Can I get a credit for referring a friend?
Yes, we have a referral program. You can find your referral link under Account Settings > Billing > Referral Link. If you refer someone and they use your link, both you and that person will get a credit after their first payment. What this means is for the referred person, the 1st month is the free trial, they pay for their 2nd month (at which time you both get a credit), and then the credit is applied toward the 3rd month.