No Shows and Late Cancellations
How to bill for a no-show or late-cancel appointment
1.First, make sure you've enable no-show fees in your account by going to Billing Settings.
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Next, Click Edit and set the no-show fee amount and the type of cancellation. You can always override the fee amount when cancelling the appointment.
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To cancel an appointment, click the cancel icon on the appointment.
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You can then choose the type of cancellation and complete the cancellation options. If you check the box to Charge for cancellation, you can create a bill and collect payment.
To reverse or edit a cancelled appointment, click into the appointment on the calendar, and a banner will appear. You can click "Restore" to un-cancel the appointment, or "Edit" to update the cancellation information.
