Popular Insurance Payers Contact Information

As a healthcare provider managing claims with major insurance payers, having direct access to their Electronic Data Interchange (EDI) departments is crucial for efficient claims processing and issue resolution. Below is detailed contact information for the top five insurance payers based on your provided data:

1. Premera Blue Cross

EDI Department Contact Information:
- Email: EDI@premera.com
- Fax: 425-918-4234 (for EDI enrollment forms only; do not send claims or personal patient information)
  Mailing Address:
- Premera Blue Cross P.O. Box 327 Seattle, WA 98111-0327
  Provider Customer Service:
- Phone: 877-342-5258, option 2
  Additional Resources:
- For electronic claims submission guidelines and payer IDs, refer to Premera's Electronic Claims Overview.

2. UnitedHealthcare

EDI Department Contact Information:
- Phone: 800-842-1109
- Website: UnitedHealthcare Provider Portal
  Mailing Address:
- UnitedHealthcare P.O. Box 1459 Minneapolis, MN 55440-1459
  Provider Services:
- Phone: 877-842-3210
  Additional Resources:
- For EDI support and resources, visit UnitedHealthcare's EDI Support Page.

3. Aetna

EDI Department Contact Information:
- Phone: 800-624-0756
- Website: Aetna Provider Portal
  Mailing Address:
- Aetna P.O. Box 14079 Lexington, KY 40512
  Provider Services:
- Phone: 888-632-3862
  Additional Resources:
- For detailed EDI information, refer to Aetna's EDI Support Page.

4. Cigna

EDI Department Contact Information:
- Phone: 800-88CIGNA (882-4462)
- Website: Cigna for Health Care Professionals
  Mailing Address:
- Cigna P.O. Box 188061 Chattanooga, TN 37422-8061
  Provider Services:
- Phone: 800-926-2273
  Additional Resources:
- For EDI transactions and support, visit Cigna's EDI Information Page.

5. Blue Cross and Blue Shield of Illinois (BCBSIL)

EDI Department Contact Information:
- Phone: 800-746-4614
- Website: BCBSIL Provider Portal
  Mailing Address:
- Blue Cross and Blue Shield of Illinois P.O. Box 805107 Chicago, IL 60680-4112
  Provider Customer Service:
- Phone: 800-972-8088
  Additional Resources:
- For electronic commerce services, including EDI transactions, refer to BCBSIL's Electronic Commerce Page.

General Recommendations for Providers:

Verify Payer IDs: Ensure that you are using the correct payer IDs for electronic claims submissions, as they may vary depending on the clearinghouse or specific plan.
Stay Updated: Regularly check the payer's official websites or contact their EDI departments for the latest information on electronic transactions and any changes in contact details.
Utilize Provider Portals: Many payers offer online portals that provide resources, support, and real-time information to assist with claims processing and other provider services.

By maintaining direct communication with these payers' EDI departments and utilizing the available resources, you can enhance the efficiency of your claims processing and reduce the likelihood of errors or delays.