Insights: Outstanding Claims

The Outstanding Claims report provides a clear overview of all unresolved insurance claims, helping you track outstanding balances and unbilled sessions per payer. This report is an essential tool for identifying delays in reimbursement and optimizing your billing workflow.

This report includes the following key fields:

• Payer - Insurance company.
• Balance - The total dollar amount of unpaid claims associated with each payer.
• Unbilled Sessions - The number of sessions for which no bill or claim has been generated yet.
• 0-30 Days - The total number of claims that have been outstanding for 30 days or fewer.
• 30+ Days - The total number of claims that have been outstanding for more than 30 days.
• 60+ Days - The total number of claims that have been outstanding for more than 60 days (Note: This is a subset of the 30+ days column).

Filtering and Sorting Capabilities

You may organize the report data by practitioner using the Settings icon (three horizontal lines) located just below the report title. From there, you can select which team member's data is displayed by checking the corresponding boxes. To remove all selections at once, click "Uncheck All."

Each column in the Outstanding Claims Report is sortable:

• Click on any column header to sort the data.
• The Payer column can be sorted alphabetically.
• All other columns (Balance, Unbilled Sessions, 0-30 Days, 30+ Days, 60+ Days) can be sorted numerically.

Downloading the Report

As with all Sessions Health Insights Reports, the Outstanding Claims Report can be downloaded as a .CSV file. Simply click the Download button in the top right corner of the report page.

If you have additional questions or need assistance, please contact us at support@sessionshealth.com.