Telehealth

Sessions Health gives you the option to use the Sessions Health integrated telehealth or enter the telehealth URL of a different platform. The URL link will automatically be included in the appointment when you schedule an appointment with a telehealth service location. Your appointment reminders will also include your telehealth link as long as you have the Appointment Location variable included in your reminder template. See Sending telehealth links for details on setting it up.

Configure your telehealth

To begin, go to your Account Settings > Telehealth. Here, you may configure telehealth for you and each practitioner in your practice by clicking the Setup button.

You can choose to select the Integrated Telehealth or another platform.

Note: We currently only support automatically adding telehealth URLs that don't change for each appointment.

Setup your telehealth link

Same URL (static link) for all appointments:

If you choose not to use the integrated telehealth platform, but you have a different platform with a telehealth URL that doesn't change, select the first option. You may then provide your telehealth link and any additional instructions. This information will be automatically added to any appointment that you create when the service location is telehealth.

Different URL for appointments:

If your telehealth link changes each time, select the second option. We aren't currently able to automatically create telehealth links for these types of URLs but are collecting information to prioritize future telehealth provider integration.