Income Allocation
The Income Allocation report in Sessions Health is a comprehensive tool designed to track and allocate payments across your practice. It is designed to assist practice owners in their payroll needs. This guide will help you understand the report's structure and functionality.
Report Overview
The Income Allocation report provides detailed financial data, allowing you to review how payments are recorded and applied. It includes the following columns:
- Time: The date and time when the payment was recorded.
- Practitioner: The provider associated with the bill, typically the client’s assigned provider.
- Client: The name of the client associated with the payment.
- Bill: The internal bill ID linked to the payment.
- Claim: If the payment was from an insurance payer, the associated claim is listed here.
- Payment Type: Identifies the type of payment, including Insurance Payment, Cash/Check Payment, Card Payment, Refund, or Other Payment.
- Payment Amount: The amount paid.
- Services: Displays the CPT code(s), “Cancellation” (for canceled sessions), or the product title if it’s a product charge. Refunds will show this column as blank.
- Service Dates: The dates of service included in the bill. This is blank for product bills.
- Notes: Any notes added to the bill.
Report Features
- Filtering: Filter the report by a specific date range or practitioner for precise data analysis. The drop down arrow next to the date range has default date ranges, but you can also click directly on the dates to set custom dates.
- Exporting: Download the report as a
.csvfile for further analysis or reconciliation outside of Sessions Health.
Frequently Asked Questions
My payments are showing up on the wrong dates. Why aren't they showing up on the payment dates?
Payments are recorded based on the payment entry date, not the payment date. For example, if you post a payment on October 31, 2024, for a service provided on July 1, 2024, it will appear in October’s records.
Why aren’t some payments appearing in the payment page?
Payments may not appear in the payment page (Insurance > Payments) if they were entered manually or adjusted directly at the claim level. Entries on this page (Insurance > Payments) only include payments from ERAs or payments added directly to that page. Use the Income Allocation report for the most comprehensive view of all payments.
How can I fix duplicate entries or incorrect payments?
For duplicate entries, locate the incorrect payment in the client’s billing details and adjust or remove it. For incorrect payments marked as discounts/credits, update the bill to reflect the actual payment received if needed.
How can I see my net income? Where are my Stripe fees?
Since Stripe fees are collected outside of Sessions Health, we are unable to provide insights into those fees. We display the full payment amount in Sessions Health. You may visit visit your Stripe dashboard to see payments and Stripe's fee amounts. We also link each Online Payment transaction in Sessions Health to the transaction in Stripe.