Insights: Income Allocation
The Income Allocation report offers a comprehensive overview designed to track and allocate individual payments across your practice. It includes essential details such as payment entry and posted timestamps, practitioner, Client ID, client name, bill ID, service dates, payment amounts, and notes. For group practices, this report is commonly used for payroll processing.
👀 If you don’t see the Income Allocation report, your permission settings may need to be updated. Please check with your system administrator to review and adjust your access.
In this article:
- Income Allocation Report Contents
- Using Report Filters
- Sorting by Column
- Downloading Income Allocation Data
- Frequently Asked Questions
- Related Resources
Income Allocation Report Contents
The following information is displayed on this report:
| Field | Definition |
|---|---|
| Added Time | The date and time when the payment was recorded in Sessions Health |
| Posted Date | The date the payment was applied to the client’s account |
| Practitioner | The provider associated with the bill, typically the client’s assigned provider |
| Client | The name of the client associated with the payment |
| Client ID | The client's assigned internal identification number. (Note: This column only displays when Manage Internal IDs for Clients is enabled under Account Settings > Clients.) |
| Bill | The internal bill ID linked to the payment |
| Claim | The associated claim if the payment was from an insurance payer |
| Payment Type | The payment method or classification, including Insurance Payment, Cash/Check Payment, Card Payment, ACH Payment, Refund, or Other Payment (such as "Other - Venmo") |
| Payment Amount | The dollar amount paid or refunded |
| Services | Displays CPT codes, Cancellation (for canceled sessions), or the product title for product charges (blank for refunds) |
| Service Dates | The dates of service included on the bill (blank for product bills) |
| Notes | Any notes added to the bill, original payment dates for Stripe refunds, or the insurance payer name for insurance payments |
Using Report Filters
Use filters to narrow your view and focus on specific allocation data. Within the date range selector, you can toggle between two date types:
- Added Date: Filters payments based on the date they were entered into the system.
- Posted Date: Filters payments based on the date they were applied to the client's account balance.
To set the timeframe, use the drop-down menu of common periods, or select specific start and end dates. Additional filters let you refine results by practitioner (Members), client name or Client ID, and specific payment methods (using the Payment Type checkboxes).
Sorting by Column
Select most column headers to sort data in ascending or descending order.
For example, sort by Added Time or Posted Date to organize transactions chronologically, by Client to group alphabetically, or by Payment Amount to sort by transaction size.
Downloading Income Allocation Data
To the right of the filter options, you can download the report as a .csv file by selecting the Download button. The exported CSV includes all displayed fields, including Client ID. You can exclude specific parts of the data as needed by filtering the report before selecting Download.
Frequently Asked Questions
Why don't I see the Client ID column or filter in my report?
Client ID columns and search capabilities are hidden if Manage Internal IDs for Clients is turned off. An account administrator can enable this feature under Account Settings > Clients.
Why are payments appearing on dates other than the payment date?
Payments display based on the date toggle chosen in the Date Range filter. When set to Added Date, payments appear on the date they were entered into the system rather than the date of service. For example, a payment entered on October 31 for a July 1 session will appear under October.
Why aren’t some payments appearing on the Insurance Payments page?
The Insurance > Payments page only displays payments received via ERAs or entered directly on that specific page. Payments added manually at the claim level or adjusted elsewhere will not appear there. Use the Income Allocation report for a complete view of all practice payments.
How can I view net income or Stripe processing fees?
Because Stripe fees are collected outside of Sessions Health, processing fees are not displayed in this report. Sessions Health displays the full payment amount. You can view fee details directly in your Stripe dashboard or select the transaction link within Sessions Health to navigate directly to the entry in Stripe.
Why don't I see payments or refunds involving client credits or discounts?
Transactions made using client credits or discounts are excluded from this report because they do not represent new income received. Likewise, refunds applied against credit or discount balances are excluded since they do not reflect tangible funds returned.
Related Resources
For more information about payments and Insights reports, check out these resources: