Your Voice Matters: Feature Feedback 📣

We created the Feature Feedback board so your real-world experience managing a practice and seeing clients can help inform how Sessions Health grows. This board provides a dedicated space to submit feature requests, vote on ideas from fellow practitioners, and follow updates on features you care about.

ℹ️ An active paid account is required to participate in the Feature Feedback community.

In this article:

Accessing Feature Feedback
Voting on an Existing Request
Submitting a New Request
Understanding Request Statuses
Frequently Asked Questions
Related Resources

Accessing Feature Feedback

Feature Feedback uses your Sessions Health email address to confirm active account membership.

To sign in:

Select the link to the Feature Feedback board.
Select Sign In and enter your Sessions Health account email address.
Once your email is entered, the password field will update to display Password (optional). Leave the password field blank and select Send Code (or Send Link).
Enter the six-digit code sent to your email to log in.

ℹ️ If the password field does not update to Password (optional) after entering your email, or if you do not receive your login code, please contact Sessions Health Support at support@sessionshealth.com for assistance.

Voting on an Existing Request

If another practitioner has already submitted an idea you would like to see, adding your vote gives it more visibility:

Use the search bar at the top of the board to search for the feature or topic.
Select the request from the list to open it.
Select the upvote button next to the request title.

Submitting a New Request

If your search does not yield an existing post for your idea, you can submit a new request:

Select Submit Request.
Enter a short, descriptive title for the feature.
In the description, focus on the "why": describe the daily workflow challenge or roadblock you are experiencing in your practice.
Select Submit Request.

Understanding Request Statuses

Once you submit a request, here is how things move:

Pending: Your request is live and open for community voting.
In Review: We're looking at feasibility, scope, and priority.
Planning: It's in the planning stage.
In Progress: We're actively building it.
Released: It's live! 🎉

You will get an automatic notification whenever the status of something you've submitted or voted on changes.

Frequently Asked Questions

Why am I not seeing the "Optional" password prompt or login code option?

The system checks for an active paid account as soon as you type your email address. If "Optional" does not appear, ensure you are using the exact email address associated with your paid Sessions Health subscription.

Why am I seeing an invalid email or password error?

This error occurs if you attempt to type a password into the field instead of leaving it blank and selecting Send Code. Leave the password box blank and select Send Code.

Can trial accounts use the feedback board?

No. An active paid account is required to participate in Feature Feedback.

What should I do if I am still unable to sign in?

First, ensure you are entering the exact email address associated with your active, paid Sessions Health subscription. If your email is correct and you still cannot log in or receive your verification code, reach out directly to our Support team at support@sessionshealth.com so we can verify your account access.

For more information, check out these related resources: