Removing a Member From Your Account

Removing a member from your Sessions Health account permanently revokes their access and reassigns any responsibilities they have. This article explains how to remove a team member and what happens when the person you’re removing is a practitioner.


In this article:

Removing a Member From Your Account


Account administrators can remove members at any time.

ℹ️ The account owner cannot be removed from the Members page. If ownership needs to be transferred to another individual, contact support@sessionshealth.com for assistance.

To remove a member

  1. Go to Account Settings > Members
  2. Open the three‑dot menu next to the person’s name
  3. Select Permanently Remove
  4. Follow the prompts to reassign any responsibilities
  5. Select Remove

Once removed, the member can no longer sign in or access any part of the practice.

Image showing the option to Permanently Remove a member.

Additional Steps When Removing a Practitioner


When the person you’re removing is a practitioner, Sessions Health walks you through extra steps to keep client care uninterrupted.

You’ll be prompted to review and reassign:

  • Supervision responsibilities
    • You’ll be notified if the practitioner supervises others
  • Future appointments
    • Any upcoming appointments with the practitioner will be removed
  • Client assignments
    • You’ll choose who should take over their active clients
  • Incomplete notes
    • You’ll assign a new practitioner to complete any unfinished documentation

Completed notes stay under the original practitioner for historical accuracy.

Confirmation dialog for removing a user, showing warnings and required reassignment steps.

Frequently Asked Questions


What happens to a practitioner’s data after they are removed?

Completed notes, historical billing data, and past activity remain in the account for accuracy in reports and documentation. During removal, you’ll be prompted to reassign their clients and any incomplete notes.


Can I restore a member after removing them?

No. Removing a member is permanent. If they need access again, you’ll invite them as a new member.

Does removing a member affect subscription fees?

Only members with the Practitioner role count toward your subscription. Removing a practitioner immediately reduces your seat count.


Use these articles to manage roles and permissions across your practice:

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